Comments on: How to Lose Money Fast on your Xbox 360 http://blog.seanmartell.com/2009/10/18/how-to-lose-money-fast-on-your-xbox-360/ Mon, 30 Jan 2012 16:46:07 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Steve http://blog.seanmartell.com/2009/10/18/how-to-lose-money-fast-on-your-xbox-360/#comment-19626 Steve Fri, 09 Jul 2010 00:32:47 +0000 http://blog.seanmartell.com/?p=553#comment-19626 The same thing happend to me today. I left the Xbox logged in to finish a large download, but the TV input was switched to view our Media Center PC. My wife was using our media center remote to watch recorded TV, and apparently the "ok" button is the same as the green "A" button on the xbox controller. Without any confirmation, the new monkey game that appeared on the Spotlight window was purchaced and started downloading. When I switched over to the XBox, I found the download was 80% complete. I spent over 1 hour on the phone with a supervisor at Microsoft. He understood what happened, but refused to refund the 800 points that was deducted from my account. My only recourse is to dispute the charge for the points purchase with American Express. The same thing happend to me today. I left the Xbox logged in to finish a large download, but the TV input was switched to view our Media Center PC. My wife was using our media center remote to watch recorded TV, and apparently the “ok” button is the same as the green “A” button on the xbox controller. Without any confirmation, the new monkey game that appeared on the Spotlight window was purchaced and started downloading. When I switched over to the XBox, I found the download was 80% complete. I spent over 1 hour on the phone with a supervisor at Microsoft. He understood what happened, but refused to refund the 800 points that was deducted from my account.
My only recourse is to dispute the charge for the points purchase with American Express.

]]> By: Jared http://blog.seanmartell.com/2009/10/18/how-to-lose-money-fast-on-your-xbox-360/#comment-14318 Jared Sat, 27 Feb 2010 01:23:18 +0000 http://blog.seanmartell.com/?p=553#comment-14318 Same thing happened to me! It's so frustrating and when I called to argue about it they wouldn't listen to me and give me my money back. Same thing happened to me! It’s so frustrating and when I called to argue about it they wouldn’t listen to me and give me my money back.

]]> By: Moto http://blog.seanmartell.com/2009/10/18/how-to-lose-money-fast-on-your-xbox-360/#comment-9790 Moto Thu, 03 Dec 2009 11:38:57 +0000 http://blog.seanmartell.com/?p=553#comment-9790 And the followup to the dog's spending spree story? Microsoft refunded the owner's money, sent him an extra controller, and gave the dog an Xbox Live subscription (Gamertag Oscar The K9). Because Fox News caught whiff of it and did a cute little story on it. Feel gypped? Heh, I think you have blackmail for customer support. http://xbox.joystiq.com/2009/11/02/ms-point-buying-dog-gets-gamertag-owner-gets-refund/ And the followup to the dog’s spending spree story? Microsoft refunded the owner’s money, sent him an extra controller, and gave the dog an Xbox Live subscription (Gamertag Oscar The K9). Because Fox News caught whiff of it and did a cute little story on it. Feel gypped? Heh, I think you have blackmail for customer support.

http://xbox.joystiq.com/2009/11/02/ms-point-buying-dog-gets-gamertag-owner-gets-refund/

]]> By: warrenpeace http://blog.seanmartell.com/2009/10/18/how-to-lose-money-fast-on-your-xbox-360/#comment-8400 warrenpeace Sat, 31 Oct 2009 07:30:35 +0000 http://blog.seanmartell.com/?p=553#comment-8400 Just came across this and remembered your tweet and link to this post. If a dog can accidentally buy stuff, maybe they need to rethink their interface design? http://xbox.joystiq.com/2009/10/30/dog-buys-5000-ms-points-no-really/ Just came across this and remembered your tweet and link to this post. If a dog can accidentally buy stuff, maybe they need to rethink their interface design?

http://xbox.joystiq.com/2009/10/30/dog-buys-5000-ms-points-no-really/

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